Apple Investigating Quirky Wiring Kinks In New MagSafe 2 Power Adapters [Updated]

Last week we discovered odd kinks forming in the thin cable of the MagSafe 2 power adapter that shipped with the mid-2012 11-inch MacBook Air we purchased. You can see them in the photo above. We went to a local Genius Bar and Apple replaced the adapter with one off of the store shelves.

The replacement adapter had the same problems so we decided to call AppleCare and afterwards Apple requested the return of the MacBook Air and the second adapter for an engineering “capture.” The engineers at Apple capture products they need to examine to correct manufacturing problems.

Apple exchanged it with another MacBook Air of the same model new in the box. Much to our dismay the MagSafe 2 adapter in the new machine began to show kinks in the cable like its predecessors. So we called AppleCare back and this time they replaced the MagSafe 2 adapter from store stock.

The makes the fourth adapter we’ve had since we bought the first MacBook Air over a week ago. We just started using it today and we’ll have to see how things turn out with it.

The big question is whether or not other customers who purchased new MacBooks with MagSafe 2 adapters are experiencing the same problems or not.

Updated June 26, 2012 at 8:36 AM CDT: The current replacement adapter has shown no signs of this issue now for several days. We’ve read comments on a story posted about this on Consumerist.org and we’d like to say that we always wrap the cord around the power adapter in the same direction every time.

About David W. Martin

David W. Martin has more than 20 years of experience in the industry as a programmer, systems and business analyst, author, and consultant. David has written for CNET's iPhoneatlas.com, MacLife.com, CultofMac.com and BYTE.com. He has a deep knowledge and passion for the all things Apple. Follow David on Twitter @david_w_martin.
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